TERMS & CONDITIONS
The following terms and conditions apply between you and Monavi Design BV (hereinafter “Monavi Design” or “we/us”):
- Contract/Placing Order
1.1. Our online store product items are solely meant to represent a non-binding invitation for you to purchase merchandise from us.
1.2. By sending your order, you agree and submit a binding offer to conclude a sales contract with us.
1.3. We accept your offer by delivering the specified merchandise order. However, the initially automated order confirmation e-mail does not constitute acceptance of your offer. It merely documents the fact that we have received your order.
1.4 While processing your order, we will inform you by e-mail if we determine that the products you have ordered are not available. No contract is concluded if the merchandise is not available.
1.5 We only sell our merchandise to end consumers who are 18 years of age or older and only in standard commercial quantities.
1.6 The ordering process in our online store comprises 3 steps. In the first step you select the desired merchandise. In the second step if you like you have the option of registering for or logging on to Monavi Design. The third step allows you to enter the invoice and delivery address and select the desired payment method. When this process is complete you will be able to place your order with us. After you have submitted your order, you will have the opportunity to print it.
- Delivery/Shipping costs
2.1 Delivery is free within the Netherlands.
2.2 Delivery across Europe costs €4,99 per order and across the rest of the world €9.99 per order.
2.3 Orders within Netherlands are dispatched 1 to 2 working days after the order date. Orders to Europe and the rest of the world may take up to 5 days to be dispatched.
2.4 Your order will be delivered within a maximum delivery term of 30 days. In the event that the order is not delivered after 30 days, you have the right to cancel your order.
- Pricing and Payment Methods
3.1 The prices listed at the time the order is placed apply. All prices include legally applicable sales tax.
3.2 All prices on the website are in Euros.
3.3 Merchandise may be paid for using one of the methods suggested in the order process under the terms and conditions outlined therein. We reserve the right to exclude certain methods of payment.
- Exchanges and or Returns
4.1. We thoroughly check the products prior to packaging and delivery to our customers, if there is the slightest observation that the product does not meet our quality standards then the order will not be completed and you will be notified immediately and any payment will be returned.
4.2 You can cancel your order within 14 days and any payments will be returned. In the event you have received the order then it must be returned as packaged.
4.3 You have the right to return your order to us within a period of 30 days of receipt.
4.5 The goods must be returned unwashed, unworn, not perfumed with all labels and tags left attached. Goods will not be accepted if they are returned in any other condition.
4.6 Once the item has been returned and checked by our company your refund will be made using the same route initial payment was made.
4.7 A standard return fee of 4 euros will be charged. This fee will be deducted from your refund.
4.8 We do not refund postage costs made to return your order.
- Pricing and Payment Methods
5.1 The prices listed at the time the order is placed apply. All prices include legally applicable sales tax.
5.2 All prices on the website are in Euros.
5.3 Merchandise may be paid for using one of the methods suggested in the order process under the terms and conditions outlined therein. We reserve the right to exclude certain methods of payment.
- Reservation of Title
The merchandise remains our property until it is paid in full.
- Copyright and Trademark
All of the contents of the website, including text, graphics, photos, images, videos, sounds, illustrations and software are our property or the property of affiliated companies, licensees and/or content providers. This content is protected by copyright and other laws. It may only be used with our express consent.
All trademarks used on the website are our trademarks provided nothing to the contrary is stated. They may not be used without our prior written approval.
- Data protection
8.1. Your personal data which you forwarded to us for the fulfilment of your order will only be collected, processed, used and stored in accordance with applicable data protection law and for the purpose of the execution of the contract and for safeguarding our legitimate interests. For the purpose of credit assessment we are entitled to request further information by credit agencies and forward personal data concerning your order in accordance with data protection law. If serious doubts may arise from this, we are entitled to reject the conclusion of the contract with you.
8.2. Other than the above your personal data will not be shared with any third parties and will remain confidential.
- Applicable Law
The Dutch Law applies to our contract relationship with you.
- Imprint/Online Store Operator
Monavi Design BV
Tel: +31 6 2456 7064
All content included on this website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Monavi Design. The compilation (meaning the collection, arrangement and assembly) of all content on this website is the exclusive property of Monavi Design. All software used on this website is the property of Monavi Design or its software suppliers. All the content, compilation and software are protected by English and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this website may be permissible provided prior written consent of Monavi Design is obtained through written request.
Use of Site
This website or any portion of this website may not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose that is not expressly permitted by Monavi Design. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including, without limitation, if we believe that the user’s conduct violates applicable law or is harmful to the interests of the Company.
Monavi Design does not allow users to upload comments and other content to this website.